JalilBox Privacy Policy

1. Information We Collect

• Personal Information: name, email, phone number, and address for users and vendors.
• Account Information: login credentials, profile details, and vendor verification data.
• Transaction Information: order history, payment details, wallet transactions, and delivery preferences.
• Usage Data: interactions with the website/app, IP address, device information, browser type, and cookies.

2. How We Use Your Information

• To process orders and facilitate payments.
• To communicate order status, promotions, and updates.
• To improve our services, app experience, and marketing campaigns.
• To prevent fraud, unauthorized transactions, and policy violations.

3. Sharing Information

• Vendors: We share relevant order and shipping information with vendors to fulfill your order.
• Service Providers: Payment gateways, logistics partners, and hosting providers.
• Legal Compliance: When required by law or to protect JalilBox, users, or vendors.
• No Third-Party Selling: We do not sell your personal data to other companies.

4. Cookies & Tracking

We use cookies, analytics tools, and tracking technologies to improve your experience and analyze traffic on our platform.

5. Security Measures

• We employ encryption and secure protocols (SSL) for transactions and data transfer.
• User credentials and sensitive data are securely stored.
• Regular audits and updates ensure protection against unauthorized access.

6. Your Rights

• Access: You can request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your data, except when required for legal or transactional reasons.
• Opt-Out: You can opt-out of promotional communications anytime.

7. Third-Party Links

Our platform may include links to external websites. JalilBox is not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

9. Updates to This Policy

• We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
• Users will be notified via dashboard, email, or platform alerts.
• Continued use of our services constitutes acceptance of the updated policy.

Effective Date: 9 oct 2025